Apply here

Programme Coordinator

Hospitality is a broad nomenclature, which encompasses a vast set of organisations that provide different types of services within the scope of Tourism and Hospitality. The hospitality industry is the sub-sector of Tourism that enjoys the highest visibility, both for being at the core of tourism activities, as for its direct influence on the tourism development of destination areas. Besides the emphasis on hotel and restaurant management, this bachelor offers more comprehensive training, focused on service management.
This bachelor’s degree prepares students for a career in Hospitality Management that will allow them to perform various jobs in business companies and organisations in any filed of the Hospitality industry, both at national or international level.

Why choose this course?

In recent years, Portugal has been acknowledged as one of the best and most sought-after destinations in Europe, and the Tourism and Hospitality sector is one of the most dynamic economic activities worldwide. Aside from being one of the main drivers of regional development, Tourism offers excellent prospects in terms of employability. Even in times of crisis, this is one of the most resilient sectors, with an impressive capacity for reinvention and recovery.
In an increasingly competitive global market, the Hospitality industry will be required to provide a more genuine and quality service, which is only possible by strengthening Human Resources skills with regards to customer service, management, entrepreneurship, and development of innovative businesses.

Therefore:

•  
• If you are into Management;
• If you are interested in hotels, restaurants and other food and beverages services, events, or in the tourism and leisure sectors in general;
• If you are driven by initiative, enterprise, creativity, and innovation;
• If you want a job with a high social profile in which you can interact with different audiences from all over the world;
• If you value customer service, memorable experiences and quality and excellence services;
• If you intend to obtain a complete and diversified training, based on innovative and challenging teaching-learning methods, and in close contact with business companies;
• If you seek a job with a high employability rate;

this is the degree you need!

Career prospects

With a curriculum designed towards different profiles and skills, this bachelor’s degree prepares students for a career in Hospitality Management that will allow them to perform various jobs in business companies and organisations in any filed of the Hospitality industry, both at national or international level, such as:

• Hotel and operations management in all types of units within the accommodation sector (e.g., hotels, resorts, hostels, agritourism units);
• Restaurants, Catering and other Food and beverage services management;
• Marketing and sales operations;
• Quality management;
• Management of health and wellness units;
• Operations management in hospitals.

Objectives

• To conceive, organise and implement hospitality products and services duly adapted to the clients’ interests, habits, attitudes, and expectations.
• To organise accommodation and catering spaces, planning all the logistic associated with those spaces, planning and managing all its ambiences, uses and functional articulation, as well as the workflows and human resources.
• To operationalise the commercial policy, particularly in conducting market research studies.
• To evaluate the quality of services provided.
• To execute management and administrative activities, considering the articulation of internal organisational processes and consequent coordination of resources.
• To manage human resources and working teams.
• To effectively communicate with the client, speaking and writing in different languages.

Postgraduate Programmes

MSc in Tourism and Hospitality
MSc in Management

Admission requirements

·         Highschool or Bachelor level degree

·         Minimum English Proficiency level according to the Common European Framework of Reference for Languages: B2 – Independent - Vantage or upper intermediate

·         An interview (live or Skype)

Study Plan

Contacts

lic.gestaohospitalidade@upt.pt

ADMISSION OFFICE:

Phone: +351 225 572 222 / 23

Mobile: +351 969 773 967

Email: ingresso@upt.pt