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Bachelor in Hospitality Management

Degree programme: BE Faculty:  Economics, Management and Informatics Department
Mode: Full-time Start in: September
Credits: 180 Duration: 3 years
Vacancies: 40  

 

 

 

 

Message from the Program Coordinator

 

This Bachelor Degree offers a broad education in hospitality management, particularly focused on service management but not reduced to the hotels management. It provides a base knowledge to the students for a career in management in the following areas of the hospitality industry: Hotel and Restaurant, Rural Tourism, Health care and wellness facilities and Golf and Leisure, contributing to the achievement of the objectives defined in the National Policy for Tourism.

António Miguel Lopes de Almeida (PhD)

 

Objectives and Programme Content

. To conceive, organize and implement hospitality products and services adapted to the clients’ interests, habits, attitudes and expectations.

. To organize accommodation and catering spaces, planning all the logistic associated with those spaces, planning and managing all its ambiences, uses and functional articulation, as well as the workflows and human resources.

. To operationalize the commercial policy, particularly conducting market research studies.

. To evaluate the service’s quality.

. To execute management and administrative activities, considering the articulation of internal organizational processes and coordinating resources.

. To execute human resources management activities.

. To conduct effective communication with the client, speaking and writing different languages.

Why choose this course

Tourism is one of the most dynamic economic activities worldwide. This activity drives important contributions for the regional economic development, with significant impact on the employment creation. Estimates indicate that tourism activity will increase 19.6% until 2025. In this context, it will be increasingly required to the Portuguese hospitality industry to be more authentic, respecting high standards of service quality. This evolution represents a challenge which can only be met by improving the human resources skills regarding customer service, management, entrepreneurship and business development.

If you have interest in the management area, in the tourism area (resorts and residential tourism, catering and restoration, health and wellness, golf and leisure); if you have entrepreneurial spirit and leadership potential; if you want to have a professional activity of social nature, where communication and service to different audiences and different cultures is a daily need; if you enjoy to welcome visitors or customers in a pleasant way, providing comfort, allowing them quality services with which they feel comfortable; or if you intend to have education and training in an area with a high rate of employment, then this is the ideal course for you!

Career prospects

This Bachelor Degree prepares the students for a management career in the services area. During this degree, the students will be provided with tools to apply human resources, management, and leadership knowledge and skills acquired during the classes to enhance performance as employees and team members, as well as to contribute to the management of a hospitality enterprise. The students are expected to become Hospitality Leaders, Hospitality Entrepreneurs, Consultants and Management Specialists in a variety of enterprises related to the Hospitality industry. Our graduates within the labour market will be able to assume supervisory and management positions, such as General Director, Human Resources Director, Marketing Director, Public Relations in any area of the Hospitality Industry (Hotel and Restaurant, Rural Tourism, Health care and wellness facilities and Golf and Leisure).

Admission requirements

·         High school or Bachelor level degree

·         Minimum English Proficiency level according to the Common European Framework of Reference for Languages: B2 – Independent - Vantage or upper intermediate

·         Evaluation of the CV

·         An interview (live or Skype)

 

Postgraduate options:

MSc in Tourism and Hospitality

MSc in Management

Certification:

You will get a Diploma in Hospitality Management, a recognized Portuguese certification (Licenciatura)

This Bachelor degree is accredited by A3ES - Agency for Evaluation and Accreditation of Higher Education (Portugal)

 

Study Plan

1st year, 1st semester

 

Course Unit

ECTS

Mathematics 6
Corporate Organization 5
Portuguese Language Laboratory 3
General Principles of Tourism 6
Hospitality Fundamentals 5
Food and Beverage Management 5

1st year, 2nd semester

 

Course Unit

ECTS

Information and Knowledge Society 3
Statistics 5
Company Law 5
Food and Beverage Internship 7
Option I - Foreign Language 4
Practices of Food and Beverage 6

2nd year, 1st semester

 

Course Unit

ECTS

Recreation and Leisure 5
Tourism Animation and Event Management 6
General Accounting 6
Procurement and Logistics Management 5
Option II – Foreign Language 4
Organizational Psychology 5

2nd year, 2nd semester

 

Course Unit

ECTS

Financial Analysis of Projects 6
Gastronomy and Wine 4
Quality Management 5
Lodging Management 4
Financial Accounting 5
Projects in the Hospitality Industry 6

3rd year, 1st semester

 

Course Unit

ECTS

Strategic Management 5
Entrepreneurship 5
Services Operations Management 5
People Management 5
Services Marketing 5
Seminars in Hospitality 5

3rd year, 2nd semester

 

Course Unit

ECTS

Consumer Behaviour 4
Tourism and Hospitality Law 4
Internship in Hospitality 8
Specialization option – Golf and Leisure Management 5
Specialization option – Rural Tourism Management 5
Specialization option – Management of Health and Wellness Units 5
Planning and Management Control 5
Public Relations in Hospitality 4

 

Contact

 

COORDINATOR: António Lopes de Almeida

aalmeida@upt.pt

ADMISSION OFFICE:

Phone: +351 225 572 222 / 23

Mobile: +351 969 773 967

Email: ingresso@upt.pt

 


 

 

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